EDUCATION
Florida International University, Chaplin School of Hospitality and Tourism Management
Master of Science in Hospitality Management Expected Graduation: April 2015
Relevant Coursework: Multiculturalism Human Resource Management for Hospitality Industry, Hospitality Law Seminar.
Minzu University of China
Bachelor of Arts in Tourism Management July 2009
Relevant Coursework: Finance, Accounting, Organization Behavioristic, Traveling Psychology, Tourism Service Etiquette, Travel Agency Operation and Management.
WORK EXPERIENCE
Club Méditerranée Miami FL July
Human Resources Department Intern
Florida International University
Chaplin School of Hospitality & Tourism Management Career Service Miami FL Jun 2nd
Teaching Assistant
Burba Hotel Network - CHIRS/HOLA(Caribbean Hotel & Resort Investment Summit/Hotel Opportunities Latin America) conferences Miami FL March
Volunteer
- CHRIS/HOLA Conference Delegates Registration with Burba Hotel Networks
Food Network South Beach Wine&Food Festival Miami FL Dec. 2013- Mar.2014 (Seasonal)
HR Coordinator
- Help fulfill 1000+ positions for the following categories: Leadership, Operations, and Culinary
- Data Analysis, Surveying, and assist with the implementation of marketing initiatives.
- Assist with Training Programs including scheduling, distribution of materials, etc.
- Help record all staff meetings, compile minutes and distribute minutes to all staff.
- Making sure sponsors, chefs, exhibitors and vendors are all staffed and all positions are covered to the best of our ability
Hyatt Regency Hotel Guiyang Guiyang, China June 2011- June 2012
HR Personnel Officer
- Partook pre-opening recruitment, Organized weekly routine recruiting for 750 employees manning;
- Designed recruitment brochure for prospective employees;
- Partnered with career guidance departments of local universities and colleges;
- Established the part-time human talent database;
- Maintained the relationships between Hyatt Regency Guiyang and other local hotels in event management;
- Facilitated Year-End Party retreat for 500 employees;
- Attention to detail, was able to memories every employees’ names and faces.
Guihang Sheraton Hotel Guiyang, China May 2010- June 2011
Receptionist
- Learned the hospitality business and mastered professional knowledge of each department;
- Worked with Finance Department, Food & Beverage Department and Human Resources Department;
- Alongside with department manager to deal with the routine work to receive guests.
Walt Disney World Company Orlando, FL January 2009—August 2009
Intern (Pop Century Resort, Contemporary Resort, All-Star Resort, Coronado Spring Resort)
- Assisted guests with check-in/check-out process;
- Solved guests ‘complaints;
- Had cross-training in Food & Beverage service department and park operation department;
- Experienced working late shifts at the front desk.
SKILLS/CERTIFICATES
- Language: Mandarin & English (fluent);
- Microsoft Office: Word, Power point, Excel;
- Adaptative to any environment;
- Attention to detail and ability to memories more than 1000 employees’ names and faces;
- Guests Service Disney Exploration Series Certificate (Authorized by Disney University);
- Marketing Disney Exploration Series Certificate (Authorized by Disney University).
E-Portfolio(Personal Website)
www.weiweiliu0227.weebly.com
Florida International University, Chaplin School of Hospitality and Tourism Management
Master of Science in Hospitality Management Expected Graduation: April 2015
Relevant Coursework: Multiculturalism Human Resource Management for Hospitality Industry, Hospitality Law Seminar.
Minzu University of China
Bachelor of Arts in Tourism Management July 2009
Relevant Coursework: Finance, Accounting, Organization Behavioristic, Traveling Psychology, Tourism Service Etiquette, Travel Agency Operation and Management.
WORK EXPERIENCE
Club Méditerranée Miami FL July
Human Resources Department Intern
Florida International University
Chaplin School of Hospitality & Tourism Management Career Service Miami FL Jun 2nd
Teaching Assistant
Burba Hotel Network - CHIRS/HOLA(Caribbean Hotel & Resort Investment Summit/Hotel Opportunities Latin America) conferences Miami FL March
Volunteer
- CHRIS/HOLA Conference Delegates Registration with Burba Hotel Networks
Food Network South Beach Wine&Food Festival Miami FL Dec. 2013- Mar.2014 (Seasonal)
HR Coordinator
- Help fulfill 1000+ positions for the following categories: Leadership, Operations, and Culinary
- Data Analysis, Surveying, and assist with the implementation of marketing initiatives.
- Assist with Training Programs including scheduling, distribution of materials, etc.
- Help record all staff meetings, compile minutes and distribute minutes to all staff.
- Making sure sponsors, chefs, exhibitors and vendors are all staffed and all positions are covered to the best of our ability
Hyatt Regency Hotel Guiyang Guiyang, China June 2011- June 2012
HR Personnel Officer
- Partook pre-opening recruitment, Organized weekly routine recruiting for 750 employees manning;
- Designed recruitment brochure for prospective employees;
- Partnered with career guidance departments of local universities and colleges;
- Established the part-time human talent database;
- Maintained the relationships between Hyatt Regency Guiyang and other local hotels in event management;
- Facilitated Year-End Party retreat for 500 employees;
- Attention to detail, was able to memories every employees’ names and faces.
Guihang Sheraton Hotel Guiyang, China May 2010- June 2011
Receptionist
- Learned the hospitality business and mastered professional knowledge of each department;
- Worked with Finance Department, Food & Beverage Department and Human Resources Department;
- Alongside with department manager to deal with the routine work to receive guests.
Walt Disney World Company Orlando, FL January 2009—August 2009
Intern (Pop Century Resort, Contemporary Resort, All-Star Resort, Coronado Spring Resort)
- Assisted guests with check-in/check-out process;
- Solved guests ‘complaints;
- Had cross-training in Food & Beverage service department and park operation department;
- Experienced working late shifts at the front desk.
SKILLS/CERTIFICATES
- Language: Mandarin & English (fluent);
- Microsoft Office: Word, Power point, Excel;
- Adaptative to any environment;
- Attention to detail and ability to memories more than 1000 employees’ names and faces;
- Guests Service Disney Exploration Series Certificate (Authorized by Disney University);
- Marketing Disney Exploration Series Certificate (Authorized by Disney University).
E-Portfolio(Personal Website)
www.weiweiliu0227.weebly.com